Why and how our customers shop on our website is what I live, eat and breathe everyday! I think about it constantly, ensuring that we are always improving and making easier the shopping experience at www.LoveMyBubbles.com.
This morning I met with some of our Bubbles team to discuss our FAQ and a few other shopping tools we have on our website. Here are a few topics that we hit on in our morning meeting today...tips we like to share with our customers when they call or email for product advice:
1. Peruse our FAQ: We have provided a wealth of
information to help shoppers on our website determine the best product for
their fashion, self-esteem and/or comfort needs.
2. Follow the size charts and buying advice on each
product page: Each product fits differently depending on the fabric, style and
construction of the garment. Some people want their shapewear to be tight while
other want it to be loose and not binding. So each individual product page not
only has its own size chart, we also include sizing advice when necessary (like
"size up" or "item is very sung fitting").
3. Read our Customer Feedback and product-specific
"Baby Got Feedback" : I truly believe that we have the best customers
on the web! Why? Because so many take the time to write us with helpful
feedback about what they do and do not like about the products they purchased.
This feedback is posted on our website and can help guide other shoppers,
especially when it comes to fit and sizing.
4. Use our Comparison Charts in the "Shopping & Buying Guides" section on our Customer Service page: We provide easy to use
charts that compare panty styles, pad styles and thickness of padding.
5. Watch our product videos: On select product pages, videos make
product design, fabric and purpose very clear and easy to understand. The
entire collection of videos can be viewed on our YouTube Channel.
Author: Karen Jones, Owner and CEO, Bubbles Bodywear
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